Drill-down analysis of existing data from a recent “Best Value” survey. Deliverables were a series of density maps showing how attitudes and behaviour differed across the District.

The value gained:

  • Highlighted differing attitudes/behaviour across the District.
  • Led the Council to develop regional variations of its newsletter, to demonstrate commitment to addressing these differences.
  • Identified (through Turf Analysis) which aspects of which services should be prioritised to maximise resident satisfaction.

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